Candy Rack adds Shopify Flow integration and improved upsell overview

Tomas Janu

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October 24, 2024

Candy Rack adds Shopify Flow integration and improved upsell overview

Candy Rack now integrates with Shopify Flow, allowing merchants to automate actions when upsell offers are sold, such as tagging customers or sending emails. The redesigned upsell overview includes new filtering, search, and bulk action features to streamline offer management.

Candy Rack adds Shopify Flow integration and improved upsell overview

We continue in our journey to make Candy Rack a native part of the Shopify ecosystem. A few weeks ago, we released a native integration with Shopify Translate & Adapt. Today, we released an integration with Shopify Flow.

Shopify Flow is a free tool (app) built by Shopify and available on the app store to all merchants, including the ones using the Shopify Basic plan (it wasn't always the case!). Using Flow, you can set up automations in your store using so-called triggers (i.e., when) and actions (what). The possibilities are endless, and there are dozens of premade templates to get you started.

Upsell offer sold trigger

Our trigger is called "Candy Rack upsell offer sold," and it triggers when the submitted order contains a product that was offered through Candy Rack as an upsell or cross-sell.

New Candy Rack upsell trigger in Shopify Flow
New Candy Rack upsell trigger in Shopify Flow

The typical use cases include the following scenarios:

To create your flow using an upsell trigger, go to store admin Apps > Flow > Create workflow > Select a trigger > Candy Rack > Candy Rack upsell offer sold and start building.

Redesigned offers overview

Besides the Flow integration, we also redesigned the upsell overview on the Candy Rack dashboard. It now supports the following actions:

  • Filtering by placement, status, and targeting
  • Search by offer name
  • Sorting by last update or status
  • Bulk action for activating, deactivating, deleting, or duplicating offers
Redesigned offers overview in Candy Rack
Redesigned offers overview in Candy Rack

The new actions and views are useful for merchants with dozens or hundreds of offers, allowing them to navigate more easily.

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Tomas Janu

Tom loves writing about upselling, conversion optimization, and e-commerce trends. He is one of our co-founders, and you can sometimes talk to him if you contact our support team. Make sure to follow him on LinkedIn for more Shopify-related tips and news.
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