Manual payment methods are commonly used for bank transfers or cash on delivery, especially in Europe, where they are popular.
However, it's not possible to localize the name and instructions at all. So the same payment method will be available to all your customers. That's a no-go if you sell to different countries and use localized storefronts and checkout.
For some reason, the manual payment method content is inaccessible through the Shopify Translate & Adapt app. The workaround is pretty simple, though.
Solution: Create multiple methods and hide them
Just create multiple payment methods for each market with localized instructions and display only the relevant one at checkout.
Unfortunately, you will need a third-party app to hide the payment method at checkout.
In my example, I used ETP Sort Hide Payment Methods, but there are plenty of others on the App Store. I couldn't find any free ones, but they usually cost $3 to $5 per month, which is pretty reasonable.
Step #1: Create multiple manual payment methods
First, you must prepare all your manual payment methods for each language.
- Open your store admin and navigate to Settings > Payments
- Scroll down to "Manual payment methods" and click on "(+) Manual payment method"
- Add the localized payment method and do this again for another language
Step #2: Display the relevant one and hide others in the checkout
Once you have all your payment methods ready, install some of the checkout customization apps. I am usig ETP Sort & Hide Payment Methods in the screenshot below. Inside the app, set the logic to display relevant payment methods based on the customer's country.
The advantage of using the country rule is that the checkout country is automatically selected based on the Geo-IP once the checkout is opened, so your customers won't see the full list of payments, only the relevant one.
In my example, I am using different "bank deposits" and displaying them only to customers in selected countries.
Using this workaround, you can offer a fully localized checkout and payment experience, which is crucial. I hope Shopify will offer a better solution in the future.
If you are using delayed manual payments like bank transfer, Boleto, or Konbini, go check our app Payster which can automatically remind customers to proceed with the payment or even display a payment QR code at the checkout.
By the way, if you want to optimize your checkout conversion further, make sure to read my checkout optimization guide.
